Accommodation Refund Policy

Homestay Refunds

• If the student cancels the accommodation booking less than 7 days before arrival the Accommodation/Homestay Placement Fee (if applicable) plus a cancellation fee equivalent to 1 week of accommodation will be charged;
• If the student cancels the accommodation after arrival, 4 weeks written notice of cancellation is required; any accommodation fees paid in excess of the notice period will be refunded less a 10% cancellation fee.

Taylors House Refunds

Minimum booking is 4 weeks.

Taylors House Refund before arrival:

• If the resident cancels the booking less than 48 hours before arrival, the security deposit of AUD$1,000 is forfeited.
• If the resident cancels the booking between 7 days and 48 hours before arrival, 50% of the security deposit of AUD$1,000 is forfeited.

Taylors House Refund after arrival:

• For bookings up to 20 weeks the resident must give 3 weeks (21 days) notice in writing to vacate.
• For bookings over 20 weeks the resident must give 40 days notice in writing to vacate.
• If students shorten their Taylors House booking after arrival, prices will be adjusted to reflect the new number of weeks booked.
• Placement fees are non-refundable.

Residents must pay all license fees to the date of termination and peacefully and quietly give up possession of the room at the given termination date. If the resident meets the
conditions and leaves the room in a satisfactory state, the security deposit will be refundable.